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Vol. 21, Issue 2
Big Change At Best Buy
Working Through Hypergrowth To Sustained Excellence
By: Elizabeth Gibson and Andy Billings
327 pp. Davies-Black Publishing 2003
Review by: Lydia Morris Brown
In 1966, Minneapolis-based Best Buy Co., Inc. began as a single small store, selling audio and stereo components. Today it is considered North America's number one consumer electronics retailer, offering the widest assortment of electronic, technology, and entertainment products at 600 retail locations. Just seven years ago, however, this pioneer of the superstore concept, showing profits of only $1 million, from $5 billion in sales, and experiencing plummeting stock prices, was on the brink of bankruptcy. But, by December 2003, Best Buy was the only consumer electronics chain to show an increase in same-store sales.
Big Change At Best Buy is the first book to document how the stunning turnaround occurred and how a small team put into effect a companywide cultural transformation and created a practical, proven set of tools for implementing this kind of change.
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Vol. 25, Issue 26
Transparency
How Leaders Create a Culture of Candor
By: Warren Bennis, Daniel Goleman, James O'Toole, with Patricia Ward Biederman
130 pp. Jossey-Bass
Review by Amity Noltemeyer
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Vol. 25, Issue 25
Making Innovation Work
How to Manage It, Measure It, and Profit from It
By: Tony Davila, Marc J. Epstein, and Robert Shelton
350 pp. Wharton School Publishing
Review by Lydia Morris Brown
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Our Most Popular Summaries |
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Vol. 25, Issue 4
Made to Stick
Why Some Ideas Survive and Others Die
By: Chip Heath and Dan Heath
291 pp. Random House, Inc.
Review by Simone Isadora Flynn, Ph.D.
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Growing Your Company's Leaders Robert M. Fulmer, Jay A. Conger |
The New Age of Innovation C. K. Prahalad, M. S. Krishnan |
Built to Serve Dan J. Sanders, Foreword by Stephen R. Covey |
Innovation Nation John Kao |
Executive Stamina Marty Seldman, Joshua Seldman |
Divide or Conquer Diana McLain Smith |
The Age Curve Kenneth W. Gronbach |
Coaching Corporate MVPs Margaret Butteriss |
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