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Vol. 21, Issue 38
Tough Calls
AT&T and the Hard Lessons Learned from the Telcom Wars
By: Dick Martin
302 pp. AMACOM 2004
Review by: Lydia Morris Brown
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For decades, before its 1984 breakup, AT&T, affectionately (and sometimes not so affectionately) known as “Ma Bell," dominated the corporate landscape—as much a symbol of American culture as the proverbial, very American, apple pie. Since 1984, this once venerable icon has run the gauntlet of troubles—fierce (and sometimes unfair) competition, economic turmoil, and fierce (and occasionally unfair) media scrutiny.
Tough Calls is the inside look at how AT&T has attempted to cope with this “perfect storm” of unprecedented challenges. With unflinching candor, Martin presents a well-documented account of the company’s strategies, battles, defeats, and victories, offering a trenchant analysis of what worked, what didn’t, and why.
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Vol. 25, Issue 26
Transparency
How Leaders Create a Culture of Candor
By: Warren Bennis, Daniel Goleman, James O'Toole, with Patricia Ward Biederman
130 pp. Jossey-Bass
Review by Amity Noltemeyer
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Vol. 25, Issue 25
Making Innovation Work
How to Manage It, Measure It, and Profit from It
By: Tony Davila, Marc J. Epstein, and Robert Shelton
350 pp. Wharton School Publishing
Review by Lydia Morris Brown
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Our Most Popular Summaries |
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Vol. 25, Issue 4
Made to Stick
Why Some Ideas Survive and Others Die
By: Chip Heath and Dan Heath
291 pp. Random House, Inc.
Review by Simone Isadora Flynn, Ph.D.
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Growing Your Company's Leaders Robert M. Fulmer, Jay A. Conger |
The New Age of Innovation C. K. Prahalad, M. S. Krishnan |
Built to Serve Dan J. Sanders, Foreword by Stephen R. Covey |
Innovation Nation John Kao |
Executive Stamina Marty Seldman, Joshua Seldman |
Divide or Conquer Diana McLain Smith |
The Age Curve Kenneth W. Gronbach |
Coaching Corporate MVPs Margaret Butteriss |
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