Vol. 25, Issue 19 Working Relationships Using Emotional Intelligence to Enhance Your Effectiveness with Others By: Bob Wall 208 pp. Davies Black 2008 Review by: Leslie Johnston

Being able to work with people is one of the most important factors in determining success on the job. While mastering the technical side of any job is essential, technical mastery alone is not enough to guarantee professional success. Ninety percent of firings, according to Bob Wall, are the result of poor attitude, inappropriate behavior, or difficulties with interpersonal relationships—not insufficient technical skills. Working Relationships demonstrates to frontline supervisors through C-level executives how emotional competencies are more important than training, IQ, and technical experience in determining who succeeds and who fails in the business world. No matter how much we may like the actual work that we do, if we cannot get along with our supervisors and co-workers, it is challenging at best to be enthusiastic about what we do and why we do it.

Vol. 25, Issue 35 The Age Curve How to Profit From the Coming Demographic Storm By: Kenneth W. Gronbach 268 pp. AMACOM Review by Jennifer G. Cuthbertson Vol. 25, Issue 34 The New Age of Innovation Driving Co-Created Value Through Global Networks By: C. K. Prahalad, M. S. Krishnan 304 pp. McGraw-Hill Review by Leslie Johnston Vol. 25, Issue 33 Putting Our Differences to Work The Fastest Way to Innovation, Leadership and High Performance By: Debbe Kennedy 208 pp. Berret-Koehler Publishers, Inc. Review by Amity Noltemeyer

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